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At Inroz Design, we want to make your shopping experience easy and comfortable, so we have taken measures to guarantee all orders you place with us will be secure and safe! Please email us if you have any questions!

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Shipping Info

Canada and USA Orders

Order Value
Shipping Cost
Under $100
$5 - Flat Rate
$100 and up (after all applied discounts)
FREE SHIPPING

Shipping Times & Carrier:

Orders generally ship within 2-4 business days of the order being placed. We do not ship on the weekends or holidays. Packages are sent via Chitchat First Class mail or Canada Post tracked mail.

Standard international shipments could take up to 6-8 weeks to arrive depending on the Customs clearance time of your country. Buyers are responsible for Duty, Customs or Royal fees. I will be responsible for export custom declaration and documents and you will be taking care of the local custom duty and import tax if there is any.

PLEASE NOTE: Customs duty is an obligation and liability of a citizen in your country, so every international buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failed delivery is often caused by the policy of different customs. Therefore, please double check your local customs policy carefully before purchase. I CAN NOT be responsible for any failed delivery that was related to the destination customs issue.

As a Seller, I promise to fulfill my obligations to make and ship your order on time (or even faster), but I cannot be responsible for any delays caused by post services (including customs). Please refer to the official website of the postal service to check for possible delay reasons such as inclement weather, forest fires, strikes etc.

Address Information

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.

Shipping Outside Canada and USA:

If you have any questions / special requests, please CONTACT ME BEFORE ordering. Didn't find your country on the list? Contact me via CONTACT FORM to estimate shipping costs before ordering - it can save you some money!
If you have any questions, feel free to send us a message HERE
 
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